Solutions / ROLE OVERVIEW
- Team
- Solutions
- Location
- Global / Remote
- Work model
- Remote
Role details
01Job description
AI Solutions Engineers work at the intersection of client delivery and technical implementation. You will take architectural designs and build, configure and integrate AI systems within client environments — ensuring they work reliably in production.
02Experience & background
- Hands-on AI or software engineering experience in client-facing roles
- Experience integrating complex systems — APIs, CRM, ERP, communication platforms
03Skills & capabilities
Technical skills
- AI delivery
- AI agentsWorkflow automationProduction troubleshooting
- Integrations
- APIsCRMERPCommunication platforms
- Implementation
- Custom integrationsTestingClient onboardingDocumentation
Additional capabilities
- Strong problem-solving and diagnostic skills
- Excellent client communication and documentation practices
04Responsibilities
- Implement AI agent systems and automation workflows in client environments
- Configure and integrate AI components with existing client infrastructure
- Build and maintain client-specific customisations and integrations
- Support client onboarding, testing and go-live processes
- Troubleshoot and resolve issues in production AI environments